Delta Virtual Airlines Water Cooler

Delta Virtual Airlines Water Cooler | PC Support | Complete Uninstall

DVA7752
First Officer, B747-400
OLP

Joined on August 21 2009
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"Turbulence just makes you have to go worse..."
Parker, CO USA

411 legs, 942.0 hours
246 legs, 564.4 hours online
389 legs, 904.0 hours ACARS
17 legs, 27.3 hours event

Posted onPost created on June 18 2012 15:45 ET by Greg Stark

How do you completely uninstall fsx? I uninstalled them in the control panel (fsx and sp2), ran a registry cleaner and it still says that another version is installed when insert the disk. HELP!

Greg Stark (DVA7752)

Posted onPost created on June 18 2012 17:22 ET by Greg Stark

guys this is really urgent. i can't fly if i can't get this.

Greg Stark (DVA7752)

DVA3931
Senior Captain, L-1011-100
OLP, COMM

Joined on January 19 2007
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DVA Fifteen-Year Anniversary

"De oppresso liber"
Surry, ME

1,882 legs, 3,806.7 hours
478 legs, 767.8 hours online
1,107 legs, 1,674.5 hours ACARS
55 legs, 114.8 hours event
195 legs dispatched, 134.4 hours

Posted onPost created on June 18 2012 17:30 ET by Andrew Kaufmann

You need to use the UNINSTALLER program that is/was in your root FSX folder. Using the Control Panel Add/Remove programs leaves many unattended remnants in your Registry - that's why you're getting that message

Andrew Kaufmann (DVA3931)

Posted onPost created on June 18 2012 17:33 ET by Greg Stark

so now what? i deleted that folder, on accident i guess.

Greg Stark (DVA7752)

DVA9677
Captain, B737-800
OLP

Joined on April 11 2011
50 State Club
Online Double Century Club
Quincentenary Club

"American 1482, your APU is leaking baggage."
Kissimmee, FL USA

543 legs, 735.9 hours
247 legs, 299.2 hours online
538 legs, 725.6 hours ACARS
2 legs, 2.8 hours event

Posted onPost created on June 18 2012 17:47 ET by John Anderson

Tune-Up Utilities can help get orphaned classes out of your registry, and it offers a trial period.

http://www.tune-up.com/

John Anderson (DVA9677)

Posted onPost created on June 18 2012 17:51 ET by Greg Stark

so it will get rid of the leftover stuff?

John Anderson wrote:

Tune-Up Utilities can help get orphaned classes out of your registry, and it offers a trial period.

http://www.tune-up.com/

Posted onPost created on June 18 2012 18:02 ET by Greg Stark

i ran it and it didn't work.

Greg Stark (DVA7752)

Posted onPost created on June 18 2012 18:05 ET by Greg Stark

the same error came up.

Greg Stark (DVA7752)

Posted onPost created on June 18 2012 18:23 ET by John Anderson

I had the same problem. I'd done the same thing.
I powered down my system, did a cold boot, ran the resistry cleaner, did another cold boot, then had no problem.

John Anderson (DVA9677)

Posted onPost created on June 18 2012 18:37 ET by Greg Stark

John Anderson wrote:

I had the same problem. I'd done the same thing.
I powered down my system, did a cold boot, ran the resistry cleaner, did another cold boot, then had no problem.

i'm trying to uninstall it. is that what you are talking about?

Greg Stark (DVA7752)

Posted onPost created on June 18 2012 18:39 ET by Greg Stark

@andrew, what can i do now that it's no longer there?

Greg Stark (DVA7752)

DVA10323
Chief Pilot, B727-200
OLP

Joined on November 26 2011
50 State Club
Globetrotter
Tin Dispatcher
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US Capital Club
Online Seven Century Club
US Mountaineer Club
DVA Ten-Year Anniversary
Flying Colonel
Everett Millennium Club

"GPS, we don't need no GPS"
Gulfport, MS

1,583 legs, 1,451.3 hours
735 legs, 680.1 hours online
1,575 legs, 1,443.8 hours ACARS
41 legs, 58.7 hours event
327 legs dispatched, 343.5 hours

Posted onPost created on June 18 2012 18:47 ET by Kevin Lundy

Greg worst case scenario, you might be able to restore you PC back a day and then try to delete it again.

Kevin Lundy

Chief Pilot, B727-200

Posted onPost created on June 18 2012 18:48 ET by John Anderson

Andrew Kaufmann wrote:

Using the Control Panel Add/Remove programs leaves many unattended remnants in your Registry - that's why you're getting that message

You still have pieces of FSX left in the registry. After the cold boot, Windows will know that FSX is no longer there to support the pieces in the registry and Tune-Up Utilities will get rid of those pieces.

John Anderson (DVA9677)

Posted onPost created on June 18 2012 19:02 ET by Greg Stark

Kevin Lundy wrote:

Greg worst case scenario, you might be able to restore you PC back a day and then try to delete it again.

It won't let me go back far enough.

John Anderson wrote:

Andrew Kaufmann wrote:

Using the Control Panel Add/Remove programs leaves many unattended remnants in your Registry - that's why you're getting

You still have pieces of FSX left in the registry. After the cold boot, Windows will know that FSX is no longer there to support the pieces in the registry and Tune-Up Utilities will get rid of those pieces.

Which way should I delete it now, then?

DVA8752
Captain, B767-300

Joined on January 01 2010
50 State Club
Triple Century Club

Sedalia, CO

338 legs, 1,236.8 hours
31 legs, 181.3 hours online
37 legs, 232.7 hours ACARS
2 legs, 8.4 hours event

Posted onPost created on June 18 2012 19:36 ET by Brandon Howell

I would advise against restoring. FSX doesn't like that.

FSX leaves a lot of remmants behind when you uninstall. Check these folders and delete everything FSX related (you'll need to empty the recycle bin) -

>Program files>Microsoft games
>Users> [ user name ] >Appdata>Local>Microsoft
>Documents>FSX files

Brandon Howell (DVA8752)

Posted onPost created on June 18 2012 19:43 ET by Greg Stark

Brandon Howell wrote:

I would advise against restoring. FSX doesn't like that.

FSX leaves a lot of remmants behind when you uninstall. Check these folders and delete everything FSX related (you'll need to empty the recycle bin) -

>Program files>Microsoft games
>Users> [ user name ] >Appdata>Local>Microsoft
>Documents>FSX files

All of that is empty.

Greg Stark (DVA7752)

Posted onPost created on June 18 2012 20:13 ET by Andrew Kaufmann

That does not clear the registry...I would reformat! I know it's a giant pain, that's why I got an image program. I have two images - one with a clean windows install, FSX and FS9, and another with only Windows....has saved me a couple of times.

Andrew Kaufmann (DVA3931)

Posted onPost created on June 18 2012 20:53 ET by Greg Stark

I don't know what to do now. Everything i can find is gone, but it still says another version is installed........ :.(

Greg Stark (DVA7752)

DVA3196
Senior Captain, MD-11
OLP, COMM

Joined on June 03 2006
Online Double Century Club
50 State Club
Six Century Club

"pitchpowertrim.com"
Anderson, MO

619 legs, 1,093.4 hours
292 legs, 503.1 hours online
580 legs, 1,026.5 hours ACARS
89 legs, 191.0 hours event
236 legs dispatched, 110.1 hours

Posted onPost created on June 18 2012 21:37 ET by Michael Brown

Backup your important files, wipe the drive, reload Windows & FSX, life is good again.

Michael Brown (DVA3196)

Posted onPost created on June 18 2012 22:48 ET by Greg Stark

Michael Brown wrote:

Backup your important files, wipe the drive, reload Windows & FSX, life is good again.

Is there anything less massive? If not can you give me a step by step procedure?

Greg Stark (DVA7752)

Posted onPost created on June 19 2012 09:43 ET by Michael Brown

No, nothing less massive. Sorry, can't provide a step by step either ....too much to write. Look around on Google or get someone who knows about this stuff to help.

Michael Brown (DVA3196)

Posted onPost created on June 19 2012 11:06 ET by Greg Stark

I just need to get rid of the leftover files. It's gone in the control panel and my documents, program files, app data and program data are empty. And I ran a registry cleaner. What else can I do?

Greg Stark (DVA7752)

Posted onPost created on June 19 2012 13:08 ET by Andrew Kaufmann

if you are go in and manually do it - I HIGHLY recommend not doing that. If what you have done so far hasn't cured the problem - formatting is your best bet. Just make sure you have your install discs for the OS...and I would write down - or copy any install programs you have on your drive and save them to a DVD or external drive to be able to reload.

And buy a program (or similar) like ACRONIS True Image - and when you have your system up and running, make an image of it - then when you have FSX loaded without any addons make another image. This way if something like this happens again, you just run the image and you're back in business much faster.

Andrew Kaufmann (DVA3931)

Posted onPost created on June 19 2012 13:49 ET by Greg Stark

But isn't the registry cleaner supposed to clear all the extra parts? Am I using it wrong or something? I'm using CCleaner.

Greg Stark (DVA7752)

DVA9545
Senior Captain, B777-200
OLP, 737-ATP

Joined on March 03 2011
50 State Club
Globetrotter
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Online Twenty Century

"YUPIIIII"
Goiás Brazil

2,491 legs, 5,037.2 hours
2,320 legs, 4,758.8 hours online
2,483 legs, 5,007.6 hours ACARS
271 legs, 683.8 hours event

Posted onPost created on June 19 2012 15:57 ET by Thiago Braga

Greg, Format your PC. I think this is the only way. I always like to keep things fresh. Just a suggestion if you only FSX have in it.

Thiago Braga (DVA9545)

AFV651
Captain, B707-320
OLP

Joined on August 04 2011
Historic Two Fifty Club
Diplomatic Mission
50 State Club
Millenium Club
Globetrotter Extraordinaire
Online Triple Century Club

"Concorde: anything else is just SLOW"
Milan, Lombardy Italy

1,087 legs, 2,148.6 hours
304 legs, 494.6 hours online
1,087 legs, 2,148.6 hours ACARS
10 legs, 15.4 hours event
1,410 legs, 2,961.0 hours total

Posted onPost created on June 19 2012 19:27 ET by Luca Di Biase

Thiago Braga wrote:

Greg, Format your PC. I think this is the only way. I always like to keep things fresh. Just a suggestion if you only FSX have in it.

it's absolutely the only way, completely agreed

Luca Di Biase (AFV651)

Posted onPost created on June 19 2012 23:01 ET by Greg Stark

Thiago Braga wrote:

Greg, Format your PC. I think this is the only way. I always like to keep things fresh. Just a suggestion if you only FSX have in it.

Can we set something up so you can show me how to do it?

Greg Stark (DVA7752)

Posted onPost created on June 20 2012 00:07 ET by Greg Stark

Even you, Luca. Possibly?

Greg Stark (DVA7752)

Posted onPost created on June 20 2012 23:00 ET by Luca Di Biase

THE UNINSTALL

WARNING - this will completely remove everything associated with FSX including your saved flights and fsx.cfg. Back these up if you'd like, but it is imperative that you start off completely clean to ensure such files weren't involved with your issue. Leaving them there through the reinstall could trigger the issue again if it is related to them.

Go to Add or Remove Programs under Windows XP or Programs and Features under Vista or Windows 7. Remove any addons you have installed for FSX, including aircraft, scenery, and utilities such as weather addons. You need to do this because many addons (like our own) feature validation protection that will get reset when you uninstall, if you leave your addons there, they may fail to reinstall correctly later. You cannot just copy addon folders and then copy them back in later - this does not work for most due to things that need to happen during their installation to properly setup and validate them.

Double check the list and make sure you got all of them. You may also want to check the Start Menu Programs list and see if you have any addons remaining there as well which may only uninstall through a link in the menu.

Find the entry for FSX and uninstall it. This may say Acceleration, Service Pack 2, etc.

Once it is done uninstalling, close the control panel and reopen it. It is likely you will now see FSX still present in the list. This is because the previous step only uninstalls the Acceleration pack or Service Pack. Uninstall whatever is now in the list for FSX. Keep going through this step until no FSX entry shows up after you reload the control panel.

Open Windows Explorer and find your FSX folder. By default this is located at:

32-bit versions of Windows: C:\Program Files\Microsoft Games\Microsoft Flight Simulator X
64-bit versions of Windows: C:\Program Files (x86)\Microsoft Games\Microsoft Flight Simulator X

Delete this folder (just the FSX one, not the entire tree), answering yes to any dialogs that pop up warning you about it. You don't want anything left over in this folder so that we start out completely clean for the reinstall.

Open Windows Explorer and find your FSX application data folder. By default this is located at:

Windows XP: C:\Documents and Settings\(Your Windows Account Name)\Application Data\Microsoft\FSX
Windows Vista\Windows 7: C:\Users\(Your Windows Account Name)\AppData\Roaming\Microsoft\FSX

Delete this folder as before, being careful to only delete the FSX part, not the entire folder tree.

Open Windows Explorer and find your FSX shader cache folder. By default this is located at:

Windows XP: C:\Documents and Settings\All Users\Application Data\Microsoft\FSX
Windows Vista\Windows 7: C:\Users\(Your Windows Account Name)\AppData\Local\Microsoft\FSX

Delete this folder as before, being careful to only delete the FSX part, not the entire folder tree.

Open Windows Explorer and find your FSX saved flights folder. By default this is located at:

Windows XP: C:\Documents and Settings\(Your Windows Account Name)\My Documents\Flight Simulator X Files
Windows Vista: C:\Users\(Your Windows Account Name)\Documents\Flight Simulator X Files
Windows 7: C:\Users\(Your Windows Account Name)\My Documents\Flight Simulator X Files

Delete this folder as with the two above.

The system is now clean of FSX.

Luca Di Biase (AFV651)

Posted onPost created on June 20 2012 23:23 ET by Greg Stark

I'm almost positive that was all gone, but I'll try again tomorrow.

Greg Stark (DVA7752)

Posted onPost created on June 21 2012 11:20 ET by Greg Stark

I've done all of that luca, and it still says another version is installed. i've uninstalled all of the acars programs and still no luck.

Greg Stark (DVA7752)

Posted onPost created on June 21 2012 13:31 ET by Greg Stark

HELP!

Posted onPost created on June 21 2012 14:36 ET by Michael Brown

As several others have said already, you need to wipe the drive an reinstall Windows ....if you're unable or unwilling then you're out of luck.

There isn't any further help to offer.

Michael Brown (DVA3196)

DVA1008
Senior Captain, B757-200

Joined on December 14 2002
B757 100 Club
Everett 250 Club
50 State Club
Six Century Club
Online Six Century Club
DVA Fifteen-Year Anniversary

"Fly 'till the map turns blue"
Kokomo, IN

633 legs, 1,731.3 hours
613 legs, 1,689.9 hours online
212 legs, 792.3 hours ACARS
35 legs, 77.7 hours event

Posted onPost created on June 21 2012 14:42 ET by Matt Young

http://lmgtfy.com/?q=how+to+format+a+hard+drive

Not rocket surgery...

Matt Young

Senior Captain, B757-200

Posted onPost created on June 21 2012 14:57 ET by Greg Stark

How about seeing if it's something else? If I go ahead and install it, it says activation was not successful.

Greg Stark (DVA7752)

Posted onPost created on June 21 2012 15:07 ET by Matt Young

There are two scenarios here. First, you can just format and reinstall, which will take a few hours. The other is chase a ghost, which you're currently doing. This could take days to weeks of Googling and posting in forums, continuous frustration, and possibly never getting an answer, so formatting anyway. Just wipe the drive and be done with it.

Matt Young

Senior Captain, B757-200

Posted onPost created on June 21 2012 23:58 ET by Greg Stark

Alright, few q's then.
1. Does it 100% work?
2. All you have to do is wipe your hard drive?
3. Can you just delete all of the folders in your hard drive?
4. Do you just back up the folders formerly in there and paste them back after you wipe the drive?

Greg Stark (DVA7752)

DVA10131
Captain, MD-11
E-MAIL

Joined on August 29 2011
50 State Club
Century Club
Online Century Club

"If it's not Boeing, I'm not going"
Charleston, SC USA

136 legs, 473.3 hours
123 legs, 428.0 hours online
130 legs, 451.7 hours ACARS
11 legs, 38.5 hours event

Posted onPost created on June 22 2012 04:38 ET by Robbie Johnson

Greg Stark wrote:

Alright, few q's then.
1. Does it 100% work?
2. All you have to do is wipe your hard drive?
3. Can you just delete all of the folders in your hard drive?
4. Do you just back up the folders formerly in there and paste them back after you wipe the drive?

1. Yes.
2. See below.
3. No.
4. Back up anything you want to keep to a separate drive or flash drive.

The easiest way to do it is to first back up any files you want to keep, then put your OS disk in the drive and restart the computer. Before you start the process you should also make sure you have all the drivers you will need (GPU, NIC, etc.) on a flash drive so you can easily reinstall them. The computer should boot from the OS disk when you restart it, from there just follow the instructions to reinstall windows.

Robbie Johnson (DVA10131)

Posted onPost created on June 22 2012 11:29 ET by Greg Stark

And then put them back in the C drive?

Greg Stark (DVA7752)

Posted onPost created on June 22 2012 17:45 ET by Andrew Kaufmann

yes - or wherever they were (I have 4 drives)

Andrew Kaufmann (DVA3931)

DVA3355
Senior Captain, B777-200

Joined on July 19 2006
Online Century Club
Flying Colonel
Everett 1500 Club
Four Million Mile Club
DVA Fifteen-Year Anniversary

"guiding you home..."
Denver, CO USA

1,959 legs, 8,711.6 hours
181 legs, 715.0 hours online
1,891 legs, 8,382.8 hours ACARS
18 legs, 67.1 hours event

Posted onPost created on June 23 2012 02:55 ET by Daniel Hodnik

if you only have one hard drive, you should first partition that drive, then reformat the primary partition for windows. but that is just me

Daniel Hodnik (DVA3355)

Posted onPost created on June 23 2012 10:53 ET by Kevin Lundy

Daniel Hodnik wrote:

if you only have one hard drive, you should first partition that drive, then reformat the primary partition for windows. but that is just me

+1, Always FDISK or partition your drive 1st. That way you know everything is wiped out and nothing is lingering after the format.

Kevin Lundy

Chief Pilot, B727-200

Posted onPost created on June 23 2012 12:06 ET by Greg Stark

Does partitioning force you to reinstall everything? And what is the advantage of it?

Greg Stark (DVA7752)

Posted onPost created on June 23 2012 23:49 ET by Daniel Hodnik

a partition takes one hard drive and turns it into two. this has numerous uses - the best being in case of future reformat, you only format the first partition, leaving your other partition in tact. so you would save your pictures, downloads, music, documents etc on your second 'logical' partition.

regardless if you partition your drive or not, a reformat is still necessary if you want to properly reinstall fs - based on what i have read in this thread so far.

there are some freeware programs out that let you partition your drive, then you are able to move your files and backups to your logical partition, then you may proceed with the reformat, at least that is how id do it - and i have done it 100s of times.

and i would recommend x1000 what Andy K recommends with imaging software. I have 5 computers in the house, all with numerous images that let me go back to various points in the computers life - they are stored off site and on different computers - redundancy is key.

did you build this computer? do you have a windows disk?

dan

Daniel Hodnik (DVA3355)

Posted onPost created on July 18 2012 16:17 ET by Greg Stark

Alright, so after i reformat, do i install fsx on the newly partitioned part of the hard drive? And to make sure i did it right, i selected the hard drive (C) and chose shrink volume...
Also, will it say that FSX is already installed when i install it on the newly partitioned part if it said it originally before i partitioned and didn't do anything to fix it?

Greg Stark (DVA7752)

Posted onPost created on July 18 2012 16:30 ET by Greg Stark

ok, i partitioned it right. now what?

Greg Stark (DVA7752)

DVA10698
Chief Pilot, B717-200
OLP, 737-ATP
DISPATCHER

Joined on April 25 2012
50 State Club
Globetrotter
US Mountaineer Club
US Coastal Club
DVA Ten-Year Anniversary
Everett Millennium Club
Events Century Club
Flying Colonel
Online Fifteen Century

"Life is simple, eat, sleep, fly, sim....."
Miami, FL

1,682 legs, 2,309.2 hours
1,621 legs, 2,204.2 hours online
1,682 legs, 2,309.2 hours ACARS
104 legs, 165.6 hours event
75 legs dispatched, 191.3 hours

Posted onPost created on July 18 2012 17:34 ET by Jay Marin

Greg, I feel your pain, but I will agree with the people saying to re-format and start from scratch. It seems that you formatted the hard drive but Im pretty sure (at least it is what I would do) what they mean it is to install everything again, including Windows, that is the only 100% safe way to do it. If you have more than one hard drive, backup all the important documents (not programs, you wiill have to install everything in your computer again), emails account and so on, then format the hard drives and install windows again. Before you do that though, make sure you have all the "drivers" for your computer available. Depending on your system, Dell, HP, home build, go to the websites and get the latest drivers, including the video card drivers, once you have everything in a CD or USB drive, then proceed to format, install windows, then drivers (all of them), then start installing all the programs you want. Believe it or not, even though it is a major pain in my rear, I try to do this at least once a year. Computers get messy and when you do this you can see a big improvement. I also try to open the computer case and clean the inside with an air bottle (be careful how close you get the straw and then blow). Sometimes the inside looks really bad with dust accumulation. Men, sorry to hear your frustration but once you do this twice or three times it becomes very easy. Also you can find tons of websites depending on your OS that tells you step by step how to format and reinstall windows. Good luck and if someone thinks of a different way to do it or at least easier way.

Jay Marin (DVA10698)

Posted onPost created on July 18 2012 17:39 ET by Greg Stark

i don't think my parents will let me reinstall everything on the computer because it's their's, but i reformatted the hard like i said. So do you think it will work if i select the new partition for fsx to be installed on. Or will it still say another version is still installed? i inserted the disk and selected remove FSX, deleted the app data folders, and ran Eusing registry cleaner.

Greg Stark (DVA7752)

Posted onPost created on July 18 2012 18:20 ET by Jay Marin

Then I see a problem, I don't think the formatting the hard drive is the problem but the windows registry. i know you erase everything on the registry concerning FSX, or at least you thought you did. Windows is a funny OS and like I said Greg, for me the only way 100% proof is to do what I and other told you, but now I see your dilema with it is not your system but your parents, I wont go there. hehehehe. Good luck! smile

Posted onPost created on July 18 2012 18:35 ET by Greg Stark

I know, but is there any way to check without having to reinstall the whole OS?

Greg Stark (DVA7752)

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